Terms of Service

Welcome to Qasr Al Tour Travel & Tourism LLC. These Terms of Service ("Terms") govern your use of our online platform and services for travel booking, planning, and related activities. By using our service, you agree to these Terms. If you do not agree, please do not access or use the platform. For questions, contact us at contact@qasraltour.info.

Last updated: 19 July 2025

1. Acceptance of Terms

By accessing or using our platform, you agree to comply with and be bound by these Terms and our Privacy Policy. These Terms apply to all visitors, users, and others who access the service.

2. Eligibility

You must be legally capable and at least the minimum age required in your jurisdiction to form a binding contract. If you act on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

3. Bookings and Payments

When you make a booking through our platform, you agree to provide accurate information and to pay all fees and charges associated with the booking. Payment processing is handled by third-party payment processors; by providing payment information you authorize us to charge the applicable payment method.

• Booking confirmations are subject to availability and the terms of the travel providers (airlines, hotels, etc.).
• Cancellation, refund, and change policies are set by the travel provider and may differ between suppliers. Additional fees may apply.
• We are not responsible for errors in travel provider systems; we will, however, make reasonable efforts to remedy booking issues on your behalf.

4. User Responsibilities

You agree to use the service lawfully and to provide accurate and complete information. You are responsible for maintaining the confidentiality of account credentials and for all activities that occur under your account.

• Obtain and carry valid travel documents (passports, visas) and comply with applicable health and entry requirements.
• Ensure that names, dates, and other booking details are accurate at the time of reservation.
• Comply with applicable laws and third-party terms (airlines, hotels, etc.).

5. Prohibited Conduct

You must not misuse the platform. Prohibited actions include impersonation, fraud, unlawful activity, unauthorized access, abuse of customer support, and uploading harmful content. We reserve the right to suspend or terminate accounts for violations.

6. Intellectual Property

All content on the platform, including text, graphics, logos, and images, is owned or licensed by Qasr Al Tour Travel & Tourism LLC. You may not reproduce, distribute, or create derivative works without our prior written consent, except as expressly permitted to complete bookings or use the service.

7. Third-Party Services

The platform may include links to third-party services, suppliers, or websites. We do not control third parties and are not responsible for their practices or content. Your relationship with third parties is solely between you and the third party.

8. Warranty Disclaimer

THE PLATFORM AND SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND. TO THE FULLEST EXTENT PERMITTED BY LAW, QASR AL TOUR TRAVEL & TOURISM LLC DISCLAIMS ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

9. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, QASR AL TOUR TRAVEL & TOURISM LLC WILL NOT BE LIABLE FOR INDIRECT, SPECIAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES, INCLUDING LOSS OF PROFITS OR DATA, ARISING FROM YOUR USE OF THE PLATFORM OR ANY BOOKINGS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. OUR AGGREGATE LIABILITY FOR DIRECT DAMAGES IS LIMITED TO THE AMOUNTS PAID BY YOU TO US FOR THE SPECIFIC SERVICE GIVING RISE TO THE CLAIM DURING THE PRIOR TWELVE MONTHS.

10. Indemnification

You agree to indemnify and hold harmless Qasr Al Tour Travel & Tourism LLC, its officers, employees, and agents from any claims, losses, liabilities, damages, and expenses arising from your breach of these Terms or your misuse of the platform.

11. Termination

We may suspend or terminate access to the platform at any time for violation of these Terms or for operational reasons. Termination does not relieve you of obligations incurred prior to termination.

12. Modifications to Terms

We may update these Terms to reflect changes in our services or legal requirements. We will post the updated Terms with a revision date. Continued use after changes constitutes acceptance.

13. Governing Law and Dispute Resolution

These Terms are a contractual agreement between you and Qasr Al Tour Travel & Tourism LLC. They do not constitute legal advice. Any disputes should be handled in good faith; applicable law will depend on relevant statutes and the circumstances of the dispute. For specific legal guidance, consult legal counsel.

14. Contact Information

For questions about these Terms, bookings, or support, contact us at:

These Terms are provided as a general framework and do not replace advice from a qualified attorney. Please review carefully and seek legal counsel if you need assistance.